Training

All new applicants considered suitable for employment with the Division must successfully complete a minimum of ten days training prior to enrolment.

This training includes:

BASIC STANDARDS TRAINING LEVEL 1 (40 Hrs.)

• Professionalism and Ethics
• General Duties and Responsibilities
• Relations with Public Law Enforcement Agencies
• Introduction to Law
• Canadian Charter of Rights and Freedoms
• Use of Force
• Private Investigators and Security Agencies Act (PISA)
• Note Taking and Maintaining Notebooks
• Report Writing
• Written and Oral Communications
• Handing Over Duty, Routine and 911 Calls
• Emergency Procedures
• Alarm Systems and Security Controls
• Personnel and Material Access Control
• Traffic Control
• Bomb Threats, Response and Searches
• Worker’s Compensation Board Regulations
• Labour Relations
• Fire Prevention, Detection and Safety
• Workplace Hazardous Materials Information System (WHMIS)

BASIC STANDARDS TRAINING LEVEL 2 (24 Hrs.)

• Control Through Communications
• Tactical Communication
• Response Options
• Listening Skills
• Personal Safety
• theory, stances, and practical exercise
• Physical Restraining Techniques
• Physical Defence Options

Candidates must successfully complete the provincial examinations for both these courses. Cost of each exam is $50.

FIRST AID Emergency Level (8 Hrs.)

• Emergency Scene Management
• Artificial Respiration - Adult
• Choking - Adult
• Cardiovascular Emergency and One-Rescuer CPR - Adult
• Severe Bleeding
• Shock, Unconsciousness and Fainting
• Minor Wound Care

Candidates must successfully complete the St. John Ambulance practical examination. Cost $50.

CONFLICT RESOLUTION (6 Hrs.)

• Strategic Plan
• Professionalism
• Confidentiality and Responsibility
• Public Relations
• Handling Complaints
• Handling Profanity
• Handling a Bully
• Handling a Passive Aggressive
• Dealing with Stress
• Communication Styles and Preferred Behaviour

Cost for Conflict Resolution is $10.

Selected Commissionaires who have sufficient on the job experience and have demonstrated the requisite supervisory potential will be provided with the Supervisor's Course in preparation for filling a supervisor position.

SUPERVISOR's COURSE (64 Hrs.)

• Supervision
• Communications
• Motivation
• Stress in the Workplace
• Substance Use in the Workplace
• Delegating and Problem Solving
• Labour Relations
• Progressive Discipline
• Performance Appraisals- Writing and Conducting
• Coaching and Counseling
• Safety
• Worker's Compensation
• National Fire Code
• Public Safety
• Emergency Responsibilities