About

Commissionaires Victoria, one of seventeen autonomous Divisions of the Canadian Corps of Commissionaires, was established in 1937 and has grown along with the communities of Vancouver Island. With the addition of the detachment in Whitehorse, in 1999, the name was changed to Victoria, the Islands and Yukon Division to more closely describe our geographical boundaries.

Although most core functions are administered through the central office in Victoria, a number of regional managers are responsible for operations in specific geographical areas to better connect with local clients.

To contact any of these offices see the contacts page.

Commissionaires Victoria is the largest security business on Vancouver Island providing security services to all levels of government, industry, small business and individuals. The Division also administers guards and matrons for RCMP detachments throughout Vancouver Island and the Yukon. With over 1000 personnel it provides a wide range of security services in the major centres and is ready to respond to any security related requirements.

Mandate

Commissionaires Victoria offers employment to former members of the Canadian Forces, the Royal Canadian Mounted Police, other Armed Forces, other Canadian service organizations, and persons of good character who wish to contribute to the security and well being of Canadians.

Mission

We bring peace of mind to our clients with high quality security officers and other security related technological and administrative services.

Customer Value Proposition

Commissionaire security professionals on duty represent the unique value proposition that we alone deliver to our chosen clients.

• Only Commissionaires are driven by a military and police culture of discipline, service and trust.
• Only Commissionaires has the capability to surge and provide additional security officers to clients  during special events, crises, disasters or emergencies.
• Led by a strong core of professional managers, only Commissionaires are trained beyond the provincial     licensing requirements and carry a federal government Secret security clearance.

ISO 9001:2008

The Victoria Division is certified under ISO 9001:2008 and is registered through  QMI (Management Systems Registrar). To maintain this certification, we have established an internal audit system to continuously monitor, correct and improve our performance. This translates into consistent, reliable and high quality service.

Our Quality Policy

• Assign security professionals who are matched to each client’s needs
• Continuously work to improve through systematic, division-wide employee and client feedback
• Maintain our certification to ISO 9001:2008 standards

Policy Statement:

Providing Reliable people for Responsible jobs

The Core strength of the Division is the Commissionaire(s) on duty. Hired primarily from the Canadian Forces and RCMP, Commissionaires have developed a sense of duty and dedication that is retained for a lifetime. Most importantly, however, they have been trained to think on their feet in high stress situations where lives are at stake. They can draw from their peacekeeping and police experience to avoid high risk situations and to bring calm.

In addition to their inherent military and police training, all Commissionaires attend a Justice Institute certified course which is taught in house by experienced Commissionaires. This two week course exceeds the B.C. provincial security guard requirements.

The Commissionaires enjoys a long rich history of excellence and professionalism.